Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

Server log files

You can visit our website without providing any personal information. Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is then stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. This processing is based on Article 6(1)(f) GDPR, as it is in our overriding legitimate interest to ensure the smooth operation of our website and to improve our services.

Contact

Responsible
Please contact us if you wish. The data controller is:

FZ Verkaufswerk UG, Maistr. 21, 85405 Nandlstadt. Telephone: +49 8756 9690238, email: kundendienst@wandtattoowelt.de

Making contact

Customer initiates contact via email

When you contact us proactively via email, we collect your personal data (name, email address, message text) only to the extent that you provide it. This data processing serves the purpose of processing and responding to your inquiry. If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice regarding a potential purchase, preparing a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR.

Data collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of contacting you.

Customer account and orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. This data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Article 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us.

Collection, processing and transfer of personal data during orders

When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing this data is necessary for entering into a contract.

Advertising

Use of the email address for sending newsletters

We use your email address, independently of the contract processing, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this.

Use of the email address for sending direct marketing

We use your email address, which we obtained in connection with the sale of goods or services, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us.

Inventory management

Use of an external merchandise management system
We use an enterprise resource planning (ERP) system for order processing. For this purpose, your personal data collected during the ordering process will be transmitted to JTL-Software-GmbH.

Payment service providers and credit reports

Using Klarna payment options

We use the payment service of Klarna Bank AB (publ) on our website. By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the chosen payment method.

“Pay Later”, “Pay Now”, “Financing”

For certain payment methods such as “Pay Later”, “Pay Now” and “Financing”, Klarna reserves the right to obtain a credit report.

Use of SOFORT

We use the payment service provider SOFORT GmbH for payment processing on our website. The data processing serves the purpose of offering you various payment methods.

Cookies

Our website uses cookies to provide you with certain features and to improve your user experience.

Technically necessary cookies

Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure.

Using the WooCommerce Cookie Consent Manager

We use the Cookie Consent Manager from WooCommerce AG on our website.

Analytics, ad tracking, affiliate marketing

Using Hotjar

We use the analytics tool from Hotjar Ltd. on our website for the needs-based design, optimization and analysis of our website.

Use of the Meta Pixel

We use the Meta Pixel on our website to target website visitors with interest-based advertising.

Using Google Ads conversion tracking

We use the online advertising program “Google Ads” on our website and, within this framework, conversion tracking.

Use of the remarketing or “similar audiences” function of Google

We use the remarketing or “similar audiences” function of Google Ireland Limited on our website.

Using the ADCELL Partner Program

We use the “ADCELL” partner program of Firstlead GmbH to track the success of an advertising medium.

Plug-ins and other

Using Google Tag Manager
We use Google Tag Manager from Google Ireland Limited on our website to tailor and optimize our website to user needs.

Data subject rights and storage period

Storage duration

After complete contract fulfillment, the data will initially be stored for the duration of the warranty period.

Rights of the data subject

Provided the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.

Right to lodge a complaint with the supervisory authority

According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority.

Right to object

If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.